How to Stay at Machiya Inn Kyoto

Check-in is completed at your machiya.

There is no reception desk.
Please go directly to your machiya on arrival.

Step 1

Check availability & price
Choose your dates and check the price on our official website.

Book your stay
Enter your details and complete your reservation in just a minute.

Check your confirmation email
You will receive important information including check-in instructions.

Tell us your arrival time
Please inform us of your arrival time via message, WhatsApp, LINE, or phone.

Please inform us of your estimated arrival time.
If your schedule changes, contact us as soon as possible.

If you cannot find your machiya, please contact us immediately.
Our staff will assist you.

check-in
Enter the access code from your email to unlock the door.

Please make sure you know the location of your machiya before arrival.
We recommend checking the map in advance.

Check out & leave a review
Before you leave, please check your belongings and share your experience with us.

If you need to store luggage before check-in or after check-out, please contact us in advance.

Q. Do I need to go to a reception first?
A. No, please go directly to your machiya.

Q. What if I arrive late?
A. Please contact us in advance.

Q. What if I cannot find the machiya?
A. Please contact us and we will guide you.

Q. Do I need my passport?
A. Overseas guests may be required to present their passport.